Refund policy
1. Return Eligibility
Customer-initiated returns are accepted within 10 days of delivery. A flat ₹100 return processing fee will be deducted from the refund amount. This fee covers return logistics, payment processing, and handling costs. No return processing fee applies if the product is damaged, defective, misprinted, or an incorrect item was delivered. In such cases, you'll receive a free replacement or full refund.
2. Return Timeframe
Returns must be requested within [10] days of delivery.
3. Refund Process
Once we receive and inspect the item, refunds will be processed within [2-3 days] to your original payment method.
4. Exchanges
You will have to return the old item and place a new order. If you want to exchange the product.
5. Damaged or Defective Items
If you receive a damaged or incorrect product, contact us immediately through website chat feature or [INSTAGRAM: @RELATABLEFITS.CO] with photos.
6. Non-returnable Items
Used or worn items, Items without original packaging, Customized products (if applicable)